Administration Services Coordinator

Role Introduction

The 0-19 Administration Services Coordinator provides vital leadership and operational support to the administration teams within the 0-19 Public Health Integrated Nursing Service.

You will line manage administration staff across the 0-19 Single Point of Access (SPA) and advanced administrators within the Infant Mental Health and Clinical Triage team.

This role is based at White Rose Park with hybrid working supported when operationally feasible. You will also be required to travel between service sites including Thornton Medical Centre and Parkside Health Centre to support wider administration teams. 

The service operates Monday to Friday 8:30-5:00pm, with no requirement for evening or weekend working, offering a structured and supportive work-life balance. This role directly supports clinical colleagues, ensuring smooth day-to-day administrative operations that enable the delivery of high-quality care to children, young people, and families across Leeds. You will play a key part in helping the team provide essential care, treatment, and education, contributing to positive health outcomes in the community.

For questions, please email: Olivia.jackson4@nhs.net

• You will provide strong operational leadership and oversight to the administration teams supporting the 0-19 Public Health Nursing Service. 
• You will be responsible for line managing administrators and advanced administrators across the 0-19 SPA, Infant Mental Health, and Clinical Triage team, ensuring consistent, high-quality administrative support is delivered across all areas. 
• Your role will involve managing the day-to-day administrative functions, developing and implementing efficient procedures and protocols to improve workflow, and ensuring the smooth running of all teams. 
• You will act as recruiting manager, leading the recruitment process, conducting inductions for new team members, and completing staff appraisals to support ongoing development.
• Additionally, you will act as an authorised signatory, handling and investigating invoice discrepancies to maintain financial accuracy.
• Producing accurate, timely reports and analysing data to support service delivery will be essential. 
• You will investigate complaints or incidents via Datix and ensure appropriate follow-up actions are taken. Organising meetings and taking minutes will also form part of your duties. 
• This role requires excellent leadership, strong communication, problem-solving abilities, and the capacity to work collaboratively with multiple teams and stakeholders. 
• You will be line managed by the Administration Services Team Leader and play a key role in supporting the wider Children’s Business Unit when required

Please Review the Job Description and Person Specification Attached for full Requirements of the Role.

Adverts will close early where the maximum numbers applicants is reached.

Working for Leeds Community Healthcare NHS Trust

Who are we?

Leeds Community Healthcare provides a range of community-based health services across the whole city. We treat people in their homes, local health centres and community hospitals, and work in partnership with other local Trusts, charities and Leeds City Council.

We have a strong culture based on deeply-held values, and our focus at all times is on delivering high quality care to the people of Leeds. In our most recent CQC evaluation, we were rated "Good", with our Adult Services rated "Outstanding" for caring.

Perks of the job

Our benefits range from generous annual leave to access to NHS discount sites. You can find the full list of attractive benefits and rewards at www.leedscommunityhealthcare.nhs.uk click on the Join Our Team Tab.

Right to Work

This role is based in the UK. Employment is conditional on confirmation of the right to work in the UK - either as a UK or Irish citizen, under the EU settlement scheme or having secured any other relevant work visa. If you do not have the right to work in the UK and the role does not meet eligibility for sponsorship, please consider carefully whether you meet the eligibility to apply.